Term of Service

Term of Service

Terms of Service

LAST UPDATE : 20 SEPTEMBER 2024
 
1. Introduction
By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with these terms, you may not access or use our services.
 
2. Definitions
- Client: Any individual, company, or organization that enters into a contract with Inolabs Indonesia for software development, maintenance, or other IT services.
- Services: The software development, consulting, and maintenance services provided by Inolabs Indonesia, including but not limited to mobile apps, web applications, and system integrations.
- Agreement: Refers to the contract between Inolabs Indonesia and the Client for the provision of Services.
 
3. Services Provided
Inolabs Indonesia offers various services including but not limited to:
- Custom software development
- Web and mobile application development
- IT consulting and system integration
- Maintenance and support
The scope, deliverables, and timeline of each project will be outlined in a separate agreement between Inolabs Indonesia and the Client.
 
4. Client Responsibilities
The Client agrees to:
- Provide all necessary materials, access, and information required by Inolabs Indonesia to perform the Services.
- Collaborate with Inolabs Indonesia and respond to requests in a timely manner to ensure project milestones are met.
- Make payments according to the terms agreed upon in the individual project contract.
 
5. Payment Terms
- Payments for services will be invoiced as outlined in the Agreement. This may include milestone payments, deposits, or retainer fees.
- Payment terms will be specified in each individual contract. Late payments may result in service interruptions or additional fees.
- Clients agree to cover any applicable taxes or fees related to the transaction.
 
6. Intellectual Property Rights
- Inolabs Indonesia retains all intellectual property rights for any code, documentation, and materials developed prior to the agreement unless otherwise agreed.
- Upon full payment, the Client will own the intellectual property rights of the specific deliverables outlined in the Agreement.
- Inolabs Indonesia may retain the right to use project deliverables as part of its portfolio or marketing materials unless specifically prohibited by the Client.
 
7. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary information exchanged during the course of the project. Inolabs Indonesia will not share or use the Client's confidential information without prior written consent, except as necessary to perform the Services.
 
8. Limitation of Liability
- Inolabs Indonesia will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Services.
- In no event shall the total liability of Inolabs Indonesia exceed the total amount paid by the Client for the specific service in question.
 
9. Termination
- Either party may terminate the agreement by providing written notice if the other party fails to comply with the terms of the Agreement.
- Upon termination, the Client is responsible for paying for any work completed up to the date of termination.
 
10. Governing Law
These terms will be governed and interpreted in accordance with the laws of the jurisdiction in which Inolabs Indonesia operates. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
 
11. Changes to Terms of Service
Inolabs Indonesia reserves the right to update these Terms of Service at any time. Clients will be notified of any significant changes that may affect their ongoing contracts.

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